Code of Conduct

This Code of Conduct defines our principles and values that guide all our actions and our daily work. It applies to all employees. We also expect our business partners to adhere to these values. 

Compliance with Laws and Contracts 
We are committed to lawful and ethically sound behavior. In all our actions and decisions, we comply with applicable laws, regulations, and internal rules, and we honor our contractual obligations. 

Social Responsibility 
Respect for human rights and the dignity of every individual is fundamental to us and our employees. We strictly reject any form of child labor or forced labor. We are committed to sustainable environmental protection and always consider the impact of our activities on people and the environment. Safety, effectiveness, and (energy) efficiency guide our actions. 

Communication 
We engage in fair dialogue. Open, honest, clear, and responsible communication—both internally and externally—is firmly embedded in our corporate philosophy. 

Fair Competition 
We conduct our business in a fair and ethical manner. We pursue a zero-tolerance policy regarding unfair business practices, anticompetitive agreements, bribery, fraud, theft, and all other forms of corruption. We are committed to promoting awareness of proactive ethical responsibility as well as transparent and fair conduct in the market. 

Conflicts of Interest 
Our business decisions are made in the best interests of the company and not based on employees’ personal interests. Our business transactions always follow objective criteria. Through transparent handling of every individual business decision, we ensure the avoidance of conflicts of interest. 

Contractors 
We maintain open and professional business relationships with our partners, free from conflicts of interest. In our diverse projects, we rely on cooperation with reliable partners. We therefore select our contractors carefully. They are subject to strict safety regulations and the highest quality standards. 

Customers 
The Austrian Gas Act (GWG) requires non-discriminatory access to the market. Our response: an Equal Treatment Program that is firmly embedded in our corporate philosophy. It serves as a guideline for our employees and sets out concrete measures. It is available for download here. 

Employees The knowledge, experience, and commitment of our employees form the foundation of our success and sustainable business performance. We invest in their qualifications and offer individual development opportunities and long-term career prospects. We value, support, and protect every employee, regardless of gender, age, religion or beliefs, culture, skin color, education, social background, sexual orientation, or nationality. We embrace and promote diversity, inclusion, and equal opportunity. We ensure the safety and health of our employees in all work processes and activities and foster a healthy and respectful working environment. 

Confidentiality 
Discretion and the confidential handling of information in all our business processes are of particular importance to us. Through the high organizational and technical security standards implemented within our company, we protect business data and information against unauthorized access. Our employees are subject to comprehensive confidentiality obligations regarding all personal data and information of any kind that they become aware of or develop in the course of their work, including business transactions, trade and business secrets, and operational matters. 

Data Protection 
The protection of personal data is very important to us. Personal data is always processed in compliance with applicable data protection laws.